We are dedicated to your success and want to insure that you are prepared in every way for this online learning experience.

Since this is a distance-learning course, please know that we are not in control of your internet service. Matters of bandwidth, internet speed and power outages are issues that are managed by your local internet service. We will do all that we can to make sure that our videos and courses are up and available for you 24/7.

If you have any questions, technical issues, or for troubleshooting problems please email office@stepforwardlife.institute or call 1-267-571-7025.

You have 1 year to complete this course. If the course is not completed within that time, you would have to start over and pay for the course again.

In order to successfully navigate and complete this course, there are some hardware and system requirements that will be necessary for you to meet: 

• This course may not work well with some device or phones.
  
• You must be able to open, download and print PDF files and Word Documents.
• You must be able to view Vimeo or YouTube video files.

Some documents, pages, examples and page numbers are not precisely the same as what is reviewed in the videos, but overall the material is the same and still relevant to your learning experience.

(Always feel free to pause the videos to take notes, take a break or gather your thoughts.)

To advance through the course, always scroll to the bottom of the screen and click on 

Completed. Let's continue.  

You will be able to print your Certificate at the completion of the course. This certificate will mean that you are a trained CARE-Ready Responder and you are ready to take the next step becoming a CARE-Ready Life Coach®.

We are very excited for you as you work to obtain a CARE-Ready® Responder Certificate!

All the best to you!

Lead Instructors Chris and Carol Green, 

STEP Forward Life Institute